AI for the People: Use Cases for Government
Mark Fagan
August 2024
Introduction
Artificial intelligence (AI) is the news topic of the 2020s. From ChatGPT writing essays to chatbots answering questions to algorithms identifying cancers, AI is impacting and often disrupting how we live our lives. AI is proposed or in place in every domain and touches every function. In government, AI is relevant for departments from education and transportation to national security and public safety. Within these organizations, AI can facilitate the hiring of new employees, providing interactive responses with constituents, planning workloads, identifying anomalies, and forecasting natural disasters, to name a few applications.